Boss Facility Services

From arranging fully-functional temporary spaces to installing a complete HVAC, we’ve got you covered. We understand that big jobs are stressful. We’ll be in touch every step of the way, keeping you updated on all you need to know to keep your job headache free. And there’s no job too big: we’ll fly in a helicopter if we need to. Facility maintenance happens. Windows break, locks need changing, walls need painting, hinges need tightening — and that’s just the tip of the iceberg. Everybody goes through it. It’s how you deal with it that makes a difference. Call us and we’ll have someone on the scene to take care of it before you can put up an “excuse the mess” sign. Our job is to keep your stores up and running. When you’ve got a problem, we’ll take care of it. From the first service call until we personally confirm with you that the job’s been completed, we make sure the process is smooth. We handle all the invoices and the phone calls and the insurance forms for you and keep the pile of paperwork on your desk to a minimum. From the beginning, the foundation of our customer-oriented service has been based on a simple value, one that’s reflected even in the company’s name, BOSS: Built On Superior Service. We base every decision and action taken by every representative of the company on this core philosophy, and it’s the reason business has grown every year since our founding in 2001: our service is is superior. Businesses are built on relationships. We believe our dedication to providing fair prices and clear communication — every step of the way — is the reason we’re able to form the quality relationships we have with our clients. And that’s been proven by the fact that we’ve never lost a client to a competitor. It’s important that our company have as wide a geographic reach as our clients do. That’s why we’ve formed relationships with over 4,000 strategic alliance partners from all over the country, chosen because they share our sense of corporate integrity and service standards. We make sure each lives up to the rigorous standards we do, and that they abide by all applicable safety and compliance guidelines. Our partners span the continental U.S., as well as Canada, Hawaii, and Puerto Rico, so we go wherever our clients go. With the ability to provide service on this large a scale, we know our clients will never be left in the dark. Congratulations on your promotion to Sales Manager! We are pleased to announce the promotion of Kim DiPinto! Kim started at BOSS 8 years ago as a receptionist and quickly moved up. You may have seen her representing BOSS at trade shows the past few years. Another BOSSOME...

Allen Ocheltree
1 Star
I did work as a vendor in Denny's and this has been the worst facilities company i have done work for. At 93 days they send me a email saying if I didn't respond by 4pm they were canceling my job. Then at 100 days they say I didn't give them the work order number which was the invoice number and written in the invoice. They reply that a check will be issued on 9/16/24. Today is 9/28/24 and no check yet. The worst company i did work for in 5 years. I heard a big wig took a bunch of info and employees and left them hanging but the owner better get with it. We do the work we would like to get paid. No wonder companies won't do business for them.
Saturday 28th September 2024

Kelly Carter
1 Star
Do NOT use this company! My electrical company was a contractor for this company. We were on a NET 45 agreement to be paid. There were two instances where we received our payment after the 45 days. The checks weren't even dated within those 45 days. I didn't charge late fees for the first instance, but did on the second instance. They are refusing to pay any late fees, due to them "not agreeing to pay any late fees if their payments are late." I have spoken with management from two different departments. They said that they even have customers on NET 60 that don't even get paid until 120 days later. I am sure they expect their customers to make payments on time, but they do not care if they make payments to their contractors on time. I will continue to charge late fees every 30 days that they are late, and send them to this company until my late fees are paid. This company does NOT care about their contractors, they don't even deserve 1 star for their rating. They deserve 0 stars! Do NOT use this company! They are a ripoff!!!!
Tuesday 8th February 2022

David Johnson
1 Star
I was a contractor for them one of many they took 6 months to pay me. They apprive your hours abd a price to go look at it but you dont get any money untill after u send a estinate for repairs then do job and get paid for both we waisted hours on the job plus ordering parts that werent made nomore they canceled job never got paid i gave them one more chance and they did it again. I told them i needed time just suffered loss in family and damage from hurricane ian they gave the job to someone else but wont pay the original investigation and work my two guys did the first trip such a scam...... i will be reporting to BBB and dbpr and my laywer and if u read other reviews like under mine im not the only contractor or electrician these people should reach out to us it would be faster less expensive then using middle man that over charge their clients and we dont get a dime
Saturday 24th December 2022

Jess Howard
1 Star
Boss facility services . vendors beware Vendor contractor Do not do any contract work for them, they seem to be operated by a bunch of inexperienced high schoolers that have no clue about how to treat a vendor. They take for ever to pay up to 6 weeks and they will pick apart your work at nauseam. Just not worth the hassle. There is good people out there that Will pay for your service and Boss facility services is not it. I gave one star because I had to. If your a client and you use them, shame on you for hiding behind a group of incompetent unfair bullies. Seriously there is a lot of good vendors out there and Boss is running them all off.
Friday 6th January 2017

Zack Abbas
4 Star
I spoke to Darion from vendor compliance , he was very helpful and made things way easier, all thanks to him and his management.
Tuesday 18th April 2023