NH Ross Inc., Plumbing, Drains, Cooling, Heating & Electrical
Plumber
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(631) 397-0359
120 Middle Country Rd, Middle Island, NY 11953, USA
Opening Hours:Monday: 7:00 AM – 7:00 PMTuesday: 7:00 AM – 7:00 PMWednesday: 7:00 AM – 7:00 PMThursday: 7:00 AM – 7:00 PMFriday: 7:00 AM – 7:00 PMSaturday: 8:00 AM – 5:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of 120 Middle Country Rd, Middle Island, NY 11953, USAGet more exposure
Welcome to NH Ross, where your home experience is our passion. Our unwavering dedication to excellence brings you premier plumbing, HVAC, and electrical services. Our commitment to quality craftsmanship, reliability, and customer satisfaction ensures your home receives the highest standard of care. Join us in redefining comfort and well-being for families across Long Island.
Anchor by NH Ross is our self-branded HVAC equipment, backed by a vendor-managed inventory in our warehouse. This ensures swift access to common HVAC parts, reducing turnaround time to near-zero. This innovative approach enables NH Ross to deliver prompt and efficient service, ensuring your home's comfort with quality, speed, and reliability.
This company was fabulous! Very professional and courteous from step one. Easy to understand no riddles. Gave us a fair price and that’s what it was. Ritchie and Brian were great. Did a Very neat and efficient job on the installation of our hot water heater. Would Highly recommend them.
Stephen B arrived same day to address our non-working whole house humidifier. He got it up and running and though it is an old system, did not push us at all to replace it. He was very pleasant and knowledgeable fellow. He gave us good pointers on how we can make it more efficient. I highly recommend NH Ross.
Henry, our technical guru was knowledgeable and professional. He diagnosed the boiler problem, fixed it well and finished the job as promised. He explained the repair process and kept me informed along the way. Nice gentleman to deal with. I recommend NH Ross with a high degree of confidence because they will get the job done well!
Andrew Connor from NH Ross was my plumber. I had my hot water heater replaced. First of all, NH Ross sent him to my home the next day after my call to them. Andrew C. Is knowledgeable and conscientious. He answered all my questions and made me feel comfortable with my new appliance. I strongly recommend him and NH Ross.
NH Ross is proud to serve customers throughout Long Island, from Suffolk County to Eastern Nassau County. From Huntington to Montauk, our expert plumbing, HVAC, and electrical services ensure homes across this region experience unparalleled comfort and reliability.
Google Rating: 4.7 out of 5 stars (1390 total ratings)
Andrea Carbajal5 StarHenry P. Is an absolute master in his field! Our home is archaic but he was able to come in, analyze it and configure how to go about installing new smart thermostats. His job is clean and professional; he is personable and knowledgeable. Henry takes the time to explain the issue and how to solve it. We are very pleased with his work and will most definitely recommend him to family and friends, we will also request him for any future updates in our home. Thank you so much Henry, our home is now warm and updated!Wednesday 7th February 2024
Johanna R5 StarProfessional experience from beginning to completion. My mini split system failed and I selected NH Ross at random from an internet search and I couldn't be more impressed. Rich and Jayson described the system problem to me and offered alternatives. I decided to get a replacement system.
The installation dream team showed up on time with excellent communication from the home office.
Jake the lead installer, Brian the project lead and John the plumber were courteous and efficient in their work.
I could post more positive comments but I'll leave it there for nowMonday 29th April 2024
Betty Feng5 StarNH Ross did our initial gas conversion and ductless a/c installation and has provided annual maintenance for years for our electrical, plumbing, heating/cooling systems. Their technicians are reliable and knowledgeable, often provide thoughtful recommendations for necessary maintenance with several costs options. Highly recommended. Highly recommended for their trustworthy and high quality services.Wednesday 1st May 2024
Devon Shaw5 StarPaul and Matt was on point with estimate they did a very good job. They alerted me and showed me all my faults, and all that needed to be changed and fixed. I was very pleased and happy with the results and what needed to be done and I will be giving them a call soon. I would recommend everyone to try these guys out because they know exactly what they’re doing and what needs to be fixed so you can have a safe and happy homeWednesday 21st February 2024
Julian Benjamin1 StarCalled to get an estimate, and after getting the estimate (because I wanted to think about it) I was told I have to pay a service fee. This fee was never disclosed during my initial call, and the person went in detail at the start of the call about the person coming out, giving the estimate, if i wanted to go forward then I'd pay half and the rest after the work was done. No mention about the fee. He said the person will have equipment in the truck to do the work, was going to ask about the conversion kit which I said I had, and that was it.
They record the calls, so it's great, and upon playback of the call, towards the last 5 seconds or so when I was talking, the person said something about a service fee which I was talking so I didn't hear, and was never asked if I acknowledged or agree to it. They just snuck it in there, instead of being upfront when we first discussed about how the pricing works.
All other plumbing companies, when I actually need to get something fixed, always say upfront that there's a fee to come out, but that's for service, not an estimate on running a gas line.
I would not recommend this company.
Edit: NH Ross, I did talk to Dawn on the phone and told her the same thing, and she said she's just going to invoice me anyway which she did. You have my number, you can reach out if you want. Until then I'm leaving this review up.Friday 12th April 2024